Privacy policy

Effective Date: 21/07/2026

1. Introduction

Welcome to Shivani Showroom. We respect your privacy and are committed to protecting the personal information you provide while using our website, browsing our products, or placing an order.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

2. Business Information

  • Trade Name: Shivani Showroom
  • Legal Name: VINDER SINGH
  • Business Type: Proprietorship
  • GSTIN: 32KUEPS7580B1ZE
  • Registered Address: Floor No. 2, Building No. 3, VINDER SINGH, Malappuram Parappanangadi Road, Malappuram, Kerala – 676505, India

3. Information We Collect

We may collect:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order details
  • Payment and transaction-related information
  • Information provided when contacting customer support
  • Website, browser and device information necessary for website operation

4. How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Confirm payments and orders
  • Arrange shipping and delivery
  • Provide order updates
  • Process returns, exchanges and refunds
  • Respond to customer enquiries
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Maintain business and transaction records
  • Meet applicable legal requirements

5. Payment Information

Payments may be processed through third-party payment gateways. We generally do not directly store complete card numbers, CVV numbers, UPI PINs or banking passwords.

Shivani Showroom will never ask you to share your OTP, UPI PIN, CVV, card PIN or banking password.

6. Cookies

Our website may use cookies and similar technologies to:

  • Maintain website functionality
  • Remember preferences
  • Understand website usage
  • Improve the shopping experience

You may manage cookies through your browser settings.

7. Sharing of Information

We may share necessary information with trusted service providers, including:

  • Payment gateway providers
  • Courier and delivery partners
  • Website and hosting providers
  • Customer-support providers
  • Government authorities where required by law

We do not intend to sell customers' personal information as a standalone commercial product.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, loss or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain customer information for as long as reasonably necessary to:

  • Complete transactions
  • Provide services
  • Maintain business records
  • Handle disputes and complaints
  • Meet applicable legal or regulatory requirements

10. Third-Party Links

Our website may contain links to third-party websites or services. Shivani Showroom is not responsible for the privacy practices or content of external websites.

Customers should review the privacy policies of third-party services before providing personal information.

11. Customer Privacy Rights

Subject to applicable law, customers may have rights concerning their personal information, including applicable rights to access, correction and other requests relating to their data.

India's Digital Personal Data Protection Act, 2023 establishes a framework for processing digital personal data and protecting individuals' personal data. The Digital Personal Data Protection Rules, 2025 were notified by MeitY in November 2025, with provisions coming into force on a phased timeline.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children where such collection is not permitted by applicable law.

13. Policy Updates

We may update this Privacy Policy from time to time due to changes in our services, business practices or applicable requirements.

Any updated version will be published on this page with a revised effective date.

14. Privacy Questions & Complaints

For privacy-related questions, requests or complaints, customers may contact us through the customer-support/contact details provided on the website.

Business Details

Shivani Showroom
Legal Name: VINDER SINGH
Business Type: Proprietorship
GSTIN: 32KUEPS7580B1ZE
Address: Floor No. 2, Building No. 3, VINDER SINGH, Malappuram Parappanangadi Road, Malappuram, Kerala – 676505, India