Terms of service

Effective Date: 21/07/2026

Welcome to Shivani Showroom. By accessing or using this website, browsing products, or placing an order, you agree to these Terms & Conditions.

These terms are intended to operate alongside applicable Indian consumer-protection and e-commerce requirements. The Department of Consumer Affairs lists the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules among the applicable framework.

1. Business Information

  • Trade Name: Shivani Showroom
  • Legal Name: VINDER SINGH
  • Business Type: Proprietorship
  • GSTIN: 32KUEPS7580B1ZE
  • Registered Address: Floor No. 2, Building No. 3, VINDER SINGH, Malappuram Parappanangadi Road, Malappuram, Kerala – 676505, India

2. Use of Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Attempt unauthorized access to website systems
  • Copy or misuse website content
  • Upload malicious code or harmful material
  • Interfere with the operation of the website

3. Products & Product Information

We make reasonable efforts to ensure that product names, descriptions, images, specifications, prices and availability displayed on the website are accurate.

Product colours and appearance may vary slightly due to photography, lighting and individual screen settings.

4. Pricing

Product prices and availability may change from time to time.

In case of an obvious pricing, product-listing, inventory or technical error, we may review the affected order and, where appropriate, cancel it with any applicable refund processed according to our policies and applicable law.

5. Orders

When you place an order, you are submitting a request to purchase the selected products.

We may accept, reject or cancel an order where reasonably necessary, including because of:

  • Product unavailability
  • Incorrect pricing or product information
  • Payment or technical errors
  • Suspected fraudulent activity
  • Incorrect customer or delivery information

If an order is cancelled after payment, any applicable refund will be processed according to our Return & Refund Policy.

6. Payments

Payments may be processed through third-party payment gateways.

Customers are responsible for providing accurate payment and billing information.

Shivani Showroom will never ask customers to share their OTP, UPI PIN, CVV, card PIN or banking password.

7. Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery estimates may vary because of courier delays, weather conditions, public holidays, incorrect addresses or circumstances beyond reasonable control.

8. Returns & Refunds

Returns, exchanges, cancellations and refunds are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

9. Intellectual Property

Unless otherwise stated, website content including text, logos, graphics, photographs, designs, product content and branding may not be copied, reproduced, modified, distributed or commercially used without appropriate authorization.

10. Third-Party Services

The website may use third-party services such as:

  • Payment gateways
  • Courier and logistics providers
  • Hosting providers
  • Analytics services
  • Other technology or service providers

Third-party services may have their own terms and privacy policies.

11. Customer Information

Customers are responsible for providing accurate information while placing an order or contacting us.

Collection and use of personal information is governed by our Privacy Policy.

12. Consumer Rights

Nothing in these Terms & Conditions is intended to restrict any consumer right or remedy that cannot lawfully be excluded under applicable Indian law. The Department of Consumer Affairs recognizes consumer protections including the right to be informed and the right to choose.

13. Limitation of Liability

To the extent permitted by applicable law, Shivani Showroom will not be responsible for delays or failures caused by circumstances beyond reasonable control, including courier disruptions, natural events, technical failures or other unforeseen circumstances.

Nothing in these Terms limits rights that cannot legally be limited.

14. Website Availability

We aim to keep the website available and functional, but temporary interruptions may occur due to maintenance, technical issues, updates or circumstances beyond our reasonable control.

15. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected, used and protected.

16. Changes to These Terms

Shivani Showroom may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised effective date.

17. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

18. Complaints & Grievances

Customers may raise complaints or concerns through the customer-support details provided on the website. Applicable e-commerce rules include provisions concerning grievance-redressal mechanisms for e-commerce entities.

Business Details

Shivani Showroom
Legal Name: VINDER SINGH
Business Type: Proprietorship
GSTIN: 32KUEPS7580B1ZE
Address: Floor No. 2, Building No. 3, VINDER SINGH, Malappuram Parappanangadi Road, Malappuram, Kerala – 676505, India